Help

Common questions and how to reach support.

Support: mozghovii@gmail.com

FAQ

1) I can’t connect

Make sure you are signed in.
Try re-issuing the VPN configuration (the app may rotate keys).
Check that your network allows UDP traffic.

2) Why does another device get disconnected?

mVPN currently allows one active device per account. When you connect from a new device, the previous device may be logged out and its VPN keys revoked.

3) How to contact support

Email us with:

Your account email
Approximate time of the issue
Your current location and network type (Wi‑Fi/Cellular)

4) Legal

Review our Privacy Policy and Terms.